Charging Manual

Charging via Customer Card

1. START THE CHARGING PROCESS

  • Touch the display to start the charging process.
  • As this charging station has different connections, select the outlet that you require on the display.
  • Insert the plug into the charging socket on the vehicle until it clicks. 
  • Press the START button on the display. After a successful connection check, the system will ask for authentication with your customer card.
  • Hold your card up to the card reader and wait for another connection check.
  • The charging process will start and the battery charge level, remaining charging time, supplied kWh and expired charging time will be shown on the display.

2. END THE CHARGING PROCESS

  • Choose your socket.
  • Hold your customer card to the card reader to finish the loading process.
  • Disconnect the charging cable from the vehicle. 

Charging via Smartphone

1. START THE CHARGING PROCESS

  • First connect the charging cable to the vehicle only.
  • Select the charging point on the map.
  • After successful authorization, the charging process starts automatically.

2. END THE CHARGING PROCESS

  • Press the STOP button.
  • Disconnect the charging cable from the vehicle. 

Note: Unlocking the vehicle can stop the charging process.

Important Note

  • The security check between the vehicle and wallbox can take up to 30 seconds.
  • If the charging process is started via your mobile phone, it must also be terminated via your mobile phone. A combination of different activation methods (customer card, mobile phone) is not possible.